Frequently Asked Questions
Do all the rooms at Cozy Cove have an Ocean View?
No. We have rooms with Ocean View and others that do not have a view, although we are right on the beach. You must make sure you are selecting an ocean view room if you book online. If you book a non-view room online and want an ocean view when you check in you can upgrade to an ocean view room which costs more than a non-view room. Make sure you select the room you want if you book online - Oceanview or Non-view.
What are Check In/ Check Out Times? Rooms are guaranteed to be ready for check in by 3:00pm. If you are arriving later than 7pm we ask that you call and let us know to expect you, as after 7pm we start cancelling reservations that don't show up. Check out time is 11:00am but you may request later check out for an additional charge, as this affects the room being ready by 3 pm. If you want to check out before the office is open, just leave your keys in your room. Once checked in, you may check out anytime, no need to stop by the office, but we are always glad when you do.
Can I pay with Cash? You may pay for your stay with cash, however a valid credit card is required to be on file for all stays or a Cash Deposit.
I made a reservation Online, and now I want to change it or cancel it? If you made a reservation online with Booking.com or other Online reservation, you Must make your changes through the online company. We do not have access to change Online reservations made through other companies.
We have a coupon for a special rate for 2 persons. Can we rent the special for two people and bring extra guests, such as our two small children? No. Room occupancy rates and total Occupancy Rates are set by the State Fire Marshall and are not flexible. If you bring more people than your room allows, you will be required to rent an extra room, or upgrade to a room with sufficient sleeping space.
Are visitors allowed in our room? Visitors are allowed until Quiet Time at 10pm, however visitors are not allowed in the pool or jacuzzi which is for guests only.
We are thinking of having a family reunion or other gathering at the beach. Is Cozy Cove a good place for reunions Yes! Cozy Cove is an excellent choice. We have our Paradise Cove beach house here with sleeping for 12, and you can rent additional rooms as necessary for extra guests, with access to the pool and jacuzzi, wifi, TV and other amenities available. Please check with the front desk for info.
Are all your rooms Oceanview Rooms? No. We are an oceanfront property with 69 rooms. Approximately 35 rooms are Oceanview, while the other rooms do not have an oceanview.
Is this a Non-Smoking Property? Smoking is not allowed in the rooms, however smoking is allowed outside the rooms.
Can we bring our pet? Sorry, Pets are not allowed.Service animals with proper documentation are allowed but you may be subject to additional cleaning fees. See Additional Fees
Additional Fees You may incur additional charges for any of the following - physical damage to the property, rooms, beds, misuse of property or damage caused by pets which require additional cleaning; disturbances or failure to observe property rules and Quiet Time.
Is it quiet there? It is very peaceful and quiet here at the beach and we ask everyone to be considerate of their neighbors. Quiet Time is 10:00pm and we request everyone to keep the noise down after 10pm. We have zero tolerance for illegal activities such as drug use, under-age drinking and noisy disturbances. If the police are called to your room, for any reason, you may be charged a $250 Disturbance fee.
What are the outdoor pool and jacuzzi season and hours? Our pool and jacuzzi are seasonal, please call for exact dates. When open, the hours are 10am - 10pm. We provide towels, but you may want to bring your own beach towels.
Do you have a Shuttle Bus to the casino? The Chinook Winds Casino has a free shuttle bus that comes by every hour on weekends only. You must be near the street and flag the driver down, or he may drive on by. Please check with Chinook Winds Casino for exact schedules of their Shuttle Bus.
We will be arriving late, or we have an emergency after hours when the office is closed? Please call us if you are delayed or arriving after regular office hours. We have staff onsite 24 hours a day. From your room, Dial 0 to reach the answering machine and leave a message.
Do you have WiFi? Free Wifi is available in every room, please check with the front desk for the password.
What TV channels do you have? We have 27 channels- the major networks, ABC, NBC, CBS, Fox, we have four Starz/Encore movie channels, but sadly, we do not have ESPN.
Can we find Glass Floats on the beach? Yes! When Lincoln City hides glass floats on the beach, you may find one right outside your room. Make sure to register your float and get a serial number.
Are you in a Tsunami Warning Zone? Yes, we are about 10 feet above sea level. At high tide the ocean is about 100 feet from your room. In the event of a Tsunami warning, please follow the evacuation routes to high ground. The City of Lincoln City has a Tsunami warning system with Sirens and Emergency Alert Notifications.
What else should we know about? It can be very windy here at the beach so bring warm clothes and something to cover your ears from the wind, even in summer. Many rooms have coffee pots, so feel welcome to bring your favorite coffee with you.The only rooms that have working kitchens are the Kitchen Oceanfront Rooms, but most rooms at least have a fridge and microwave and coffee pot. We recommend making a small checklist of important items you bring so that you remember to take them with you when you leave - such as cell phone chargers, pillows, blankets, towels etc. If you do forget and leave an item when you check out, please call right away and we will do our best to locate your missing item.